SHIPPING POLICY

We ship from Louisville, Kentucky Monday through Friday, excluding holidays!

U.S. Shipping Transit Times

Orders are typically processed and shipped in 1-2 business days. Our default method of shipping is Standard, which takes approximately 5-8 business days to deliver within the USA. Most customers receive their order within a week, but delays are possible.

Estimated Transit Times:

  • Standard Shipping arrives approximately 5-8 business days

  • Priority Shipping arrives in an estimated 2-3 business days

  • Express Shipping arrives in 1-2 business days guaranteed

Order Status

  • All orders come with shipping and tracking information! Please check your emails for updates.

  • Please allow 48 hours for tracking to be updated.

  • We advise to sign up for e-mail and/or SMS notifications through the final tracking information to ensure you receive real-time updates for your package's last location.

  • We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.

  • If you have any questions or concerns about shipping, please feel free to contact us at: 

RETURN & EXCHANGE POLICY

Returns

Returns are accepted within 14 DAYS if the item(s) are unworn, unwashed, unstained, with tags still attached. Unfortunately, we cannot refund shipping costs. Return shipping costs are the responsibility of the customer.  This also applies to orders that have qualified for free shipping. Refunds are credited to the card used in the original transaction.

Exchanges

Customers can exchange clothing items within 7 DAYS from delivery date for another size. The buyer must cover the return shipping and Milk & Honey will send the replacement item at no cost to US customers only. 

Please contact us prior to returning the item to ensure the size you would like is available. 

Clearance, Sale, & Final Sale Items

All clearance and sale item(s) are FINAL SALE. No returns or exchanges will be accepted.

All hats and or headwear are FINAL SALE due to hygiene reasons.

Shipping Returns & Exchanges

1301 Herr Lane

Unit 152

Louisville, KY

40222